Privacy Policy

Privacy Policy – Nature’s Brief LTD

Nature’s Brief LTD (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us via our website or through our services.

1. Information We Collect

We collect personal information in the following ways:

Website Contact Form: When you submit an enquiry, we collect your name, email address, and message.

Event Participants: If you register for or attend one of our workshops or events, we may collect your name, email address, organisation, and feedback responses.

Contractors and Clients: We collect contact details, communication history, and financial records necessary for business operations.

We do not collect sensitive personal data unless explicitly required and with your consent.

2. How We Use Your Information

We use your personal information to:
Respond to enquiries submitted via our website
Deliver workshops, training sessions, and other services
Maintain records of participation and feedback for service improvement
Manage relationships with contractors and clients
Fulfil legal and financial obligations
We may use anonymised feedback for internal reporting or marketing, but only with your consent.

3. Legal Basis for Processing

Our legal bases under UK GDPR include:

Consent – when you submit a contact form or opt-in to communications
Contract – when processing is necessary to fulfil a service agreement
Legal obligation – for financial record-keeping and compliance
Legitimate interest – to manage relationships and improve services

4. Data Sharing

We do not share your personal information with third parties unless:
Required by law
Necessary to deliver our services (e.g., using secure email or cloud storage providers)
We never sell or rent your data.

5. Data Retention

We retain personal information only as long as necessary:

Website contact form submissions: 12 months
Event participant details & feedback: 12 months
Client contact and communication history: 3 years
Financial records (invoices, payments): 7 years (legal requirement)
You may request deletion of your data at any time.

6. Your Rights

You have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time

To exercise these rights, please contact us.

7. Data Security

We take reasonable steps to protect your data, including secure email and password-protected systems. However, no method of transmission is completely secure.

8. Cookies

Our website does not currently use cookies or tracking technologies. If this changes, we will update this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Nature’s Brief LTD
Email: Anne.Ndiaye (at) naturesbrief.uk